Returns & Exchanges
At Stryv, we want you to be completely satisfied with your beauty and grooming tools. If you are not 100% happy with your purchase, we offer a 30-day return policy for items in original, unused condition.
Initiate Your Request
Log into your Stryv account or use our online portal to submit a return request using your order number and email address.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all attachments and power cables are included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided by our support team and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the device, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing